Last updated: March 2026

Welcome to Tenunify. These Terms of Service (“Terms”) govern your access to and use of the Tenunify website and any services provided by Tenunify (“Services”). By accessing or using our website or Services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you should not use our website or Services.

1. About Our Services

Tenunify provides managed digital services designed to support organisations with monitoring, analytics, reporting, and data-led decision support. These services may include system monitoring, performance reporting, dashboards, advisory insights, and related technical or consultancy services.

Descriptions of services on this website are provided for general informational purposes only. The exact scope, deliverables, service levels, and responsibilities for any engagement will be defined in separate agreements, proposals, or statements of work agreed between Tenunify and the client.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

You must not:

• Attempt to gain unauthorised access to systems, servers, or networks connected to the website

• Interfere with or disrupt the operation or security of the website

• Upload, distribute, or transmit malicious code, malware, or harmful software

• Use the website or services for unlawful, fraudulent, or harmful activities

We reserve the right to suspend or restrict access where misuse is suspected.

3. Client Data Responsibilities

Where Tenunify provides services that involve the processing, monitoring, or analysis of client-provided data, the client is responsible for ensuring that:

• They have the legal right to provide the data to Tenunify

• The data is accurate and lawful to process

• Any required permissions or consents have been obtained

Tenunify will process such data solely for the purpose of delivering the agreed services and in accordance with applicable data protection laws including UK GDPR.

4. Data Insights and Decision Making

Tenunify’s services may provide monitoring information, analytics, reports, or recommendations intended to support organisational decision-making.

These insights are provided for informational purposes only. Tenunify does not guarantee business outcomes, operational performance, financial results, or strategic success based on the use of our services. All decisions made using information provided by Tenunify remain the sole responsibility of the client.

5. Intellectual Property

All content, materials, designs, software, branding, analytics methodologies, and documentation provided through the website or services remain the intellectual property of Tenunify or its licensors unless otherwise agreed in writing.

You may not copy, reproduce, distribute, or modify any materials without prior written permission.

6. Confidentiality

Tenunify will treat client information and data as confidential and will take reasonable steps to protect it from unauthorised disclosure.

Clients agree not to disclose proprietary information relating to Tenunify’s systems, methods, software, or service delivery processes without written permission.

7. Service Availability

While Tenunify aims to maintain reliable and continuous service availability, uninterrupted operation cannot be guaranteed. Services may occasionally be unavailable due to maintenance, technical issues, network failures, or circumstances beyond our control.

Tenunify will make reasonable efforts to minimise disruption where possible.

8. Third-Party Services

Tenunify services may rely on or integrate with third-party platforms, infrastructure providers, analytics systems, or software tools.

Tenunify is not responsible for outages, failures, or changes affecting third-party services that are outside of our direct control.

9. Payment and Service Suspension

Where services are provided under a paid agreement, clients agree to pay all fees as specified in the applicable proposal, contract, or service agreement.

Tenunify reserves the right to suspend or terminate services where payment obligations are not met, subject to the terms of the relevant service agreement.

10. Limitation of Liability

To the fullest extent permitted by law, Tenunify shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or services, including but not limited to loss of profits, business interruption, or loss of data.

Where liability cannot be excluded by law, Tenunify’s total liability relating to the services shall not exceed the amount paid by the client for the relevant services during the twelve (12) months preceding the claim.

Nothing in these Terms excludes liability where it would be unlawful to do so.

11. Relationship with Service Agreements

Where Tenunify enters into a separate contract, proposal, or statement of work with a client, the terms of that agreement will take precedence over these website Terms of Service in the event of any conflict.

12. Changes to These Terms

Tenunify may update these Terms from time to time to reflect changes in services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised effective date.

Continued use of the website or services following any updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

14. Contact

If you have questions about these Terms of Service, please contact Tenunify through the website.